Frequently Asked Questions

What types of therapy does Jennifer Mann Therapy offer?

Jennifer Mann Therapy specializes in psychodynamic therapy, cognitive behavioral therapy (CBT), mindfulness-based therapy, and somatic approaches. We focus on anxiety, life transitions, relationships, perinatal mental health, and trauma.

Who can benefit from therapy at Jennifer Mann Therapy?
We provide compassionate, individualized care for young professionals, women during pregnancy and postpartum, couples, parents, and anyone experiencing anxiety, depression, or major life changes.

What should I expect during my first session?

Your first session will focus on getting to know you, your goals, and your current challenges. We’ll discuss your history and collaboratively create a personalized treatment plan.

How long are therapy sessions?

Typically, sessions last 45 minutes, but extended sessions can be arranged based on your needs.

Is therapy confidential?

Yes. All sessions are confidential in accordance with professional ethical guidelines and HIPAA regulations.

How are telehealth sessions conducted?

Telehealth sessions are securely conducted through the SimplePractice platform. You will receive a private, HIPAA-compliant video link to join your appointment at the scheduled time.

How do I pay for my sessions?
Payments are processed securely through SimplePractice. You will receive invoices via email and can pay online using credit, debit cards, HSA and FSA cards through your client portal.

Can I get receipts or superbills for insurance reimbursement?
Yes, SimplePractice automatically generates receipts and superbills accessible through your client portal for your convenience.

How do I cancel or reschedule an appointment?
You can cancel or reschedule appointments via your SimplePractice client portal or by contacting us at least 24 hours before the scheduled session to avoid cancellation fees.

How do I book my first session?

You can schedule your initial consultation by visiting our Contact page We also offer online booking for your convenience.

Do you offer sliding scale fees?
Yes, we offer sliding scale options for clients facing financial hardship. Please inquire during your initial consultation.

Do you accept insurance?
We are out-of-network providers, which means we do not have contracts with insurance companies. However, depending on your individual insurance plan, you may have out-of-network benefits that could help cover some or all of the cost of therapy.

How does insurance reimbursement work?
After you pay for your sessions, we provide you with a superbill—a detailed receipt that you can submit to your insurance company for reimbursement. The amount you may be reimbursed depends on your individual insurance plan’s out-of-network coverage.

How can I find out if my insurance will reimburse me?
We recommend contacting your insurance provider directly to verify your out-of-network behavioral health benefits. If you need help understanding your benefits or the reimbursement process, feel free to ask us.

Is Jennifer Mann Therapy an inclusive and welcoming space?
Absolutely. Jennifer Mann Therapy is committed to providing a safe, affirming, and respectful environment for clients of all backgrounds, identities, and experiences. We welcome individuals of all races, ethnicities, religions, sexual orientations, gender identities, abilities, ages, and socioeconomic statuses.

Do you have experience working with LGBTQ+ clients?
Yes. We have specialized training and experience supporting LGBTQ+ individuals and couples with affirming, culturally sensitive care tailored to your unique needs.

Is your practice accessible for people with disabilities?
We strive to accommodate any accessibility needs—please let us know how we can support you best.

Do you provide services for non-English speakers?
Currently, therapy sessions are primarily offered in English. If you need services in another language, please reach out so we can discuss possible accommodations or referrals.

How do you approach cultural sensitivity in therapy?
We practice with cultural humility and strive to understand and respect each client’s unique cultural background, values, and experiences. Our goal is to provide therapy that honors your identity and fosters growth in a culturally safe way.